Information for New Patients


Thank you for registering with Priory View Medical Centre.

Our Services

As a new patient, we felt you would like to receive some information to help you get the most out of the services we offer.

  • We would encourage you to register for our online service. This enables you to make/cancel an appointment, order a prescription or view a summary of your medical records and results. Registering is easy, just ask at Reception and we can provide you with login information and activate your record so that you can access your information online. More information on our online services is available here.
  • A leaflet outlining our services, opening hours and useful contact numbers is available here and should provide you with all the information you need to access our services.
  • We also produce a quarterly newsletter available here. If you would like to be sent a newsletter by email, please just ask at reception.
  • It is important that we communicate with you in a way that is convenient to you, so please let us know of any communication needs that you may require, such as preference to email, letters in easy read format or large print, braille, interpreter services, etc.
  • You have the option to opt out of the Summary Care Record which is a national electronic record containing information about your current medication and allergies or adverse reactions. For more information of what is shared and options for patients, please click here.
  • Do you look after someone or does someone look after you? Please make our Reception team aware so that we can communicate services that are available to you. For more detailed information, please click here.

Out of Hours

The NHS Pledges to provide services at a time that is convenient for you.

Outside normal surgery hours you can still contact your GP surgery, however you will be directed to an Out of Hours service.

The Out of Hours period is from 6pm -7am on weekdays, 5pm – 8am on Saturdays and all day on Sundays and all day on bank holidays.

If you do not have an immediate emergency and you require some medical advice or support out of your normal GP surgery hours, then call NHS on 111.

Urgent and Emergency Care

When is it appropriate to visit an A&E Department?

Only call for an ambulance on telephone number 999 or go to A&E in a genuine life-threatening emergency such as:

  • Loss of consciousness
  • Acute confused state and fits that are not stopping
  • Persistent, severe chest pain
  • Breathing difficulties
  • Severe bleeding that cannot be stopped

Less severe injuries can be treated in Minor Injury Units (MIUs) and NHS Walk-in Centres.

Details of local centres are provided in the Practice Information leaflet.

We welcome you to Priory View Medical Centre and look forward to providing for your medical requirements in the future.